Short version: We collect information you give us when you request a quote or contact us. We use it to respond to you. We don't sell it. Ever.
Who We Are
EverClean Advantage is a commercial cleaning company operated by Colon Professional Group LLC, based in Lakeland, Florida. This Privacy Policy applies to our website at evercleanadvantage.com and any information we collect through it.
Questions? Contact us at info@evercleanadvantage.com or call (863) 808-3754.
Information We Collect
We only collect information you voluntarily provide to us. This includes:
- Contact form submissions — your name, business name, phone number, email address, and message when you request a quote or reach out to us
- Live chat conversations — messages you send through our chat widget (powered by Tidio)
- Email and phone communications — any information you share when you call or email us directly
We do not collect payment information on this website. We do not use tracking pixels, behavioral advertising, or sell data to third parties.
How We Use Your Information
We use the information you provide solely to:
- Respond to your quote requests and inquiries
- Provide cleaning services you have requested
- Send you information relevant to your service relationship with us
- Improve our website and customer experience
We will never sell, rent, or share your personal information with third parties for their marketing purposes.
Third-Party Services
Our website uses the following third-party services, each with their own privacy policies:
- Formspree — processes contact form submissions and routes them to our email. Formspree Privacy Policy
- Tidio — powers our live chat widget. Tidio may store chat transcripts on their servers. Tidio Privacy Policy
- Google Fonts — loads typefaces for our website. Google may log font requests. Google Privacy Policy
- Google Maps — displays our service area map. Google Privacy Policy
- Open-Meteo — provides live weather data displayed on our site. No personal data is sent to Open-Meteo. Open-Meteo Terms
Cookies
Our website itself does not set cookies. However, third-party services we use (Tidio, Google Maps, Google Fonts) may set cookies in your browser according to their own policies. You can control cookies through your browser settings.
Data Retention
We retain contact form submissions and communications for as long as necessary to respond to your inquiry and maintain our business records. If you would like your information removed from our records, contact us at info@evercleanadvantage.com and we will honor your request promptly.
Your Rights
You have the right to:
- Request a copy of the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your information from our records
- Opt out of any future communications from us
To exercise any of these rights, email us at info@evercleanadvantage.com.
Children's Privacy
Our website is directed to businesses and adults. We do not knowingly collect personal information from children under 13. If you believe a child has submitted information through our site, contact us and we will delete it immediately.
Changes to This Policy
We may update this Privacy Policy from time to time. When we do, we will update the "Last updated" date at the top of this page. Continued use of our website after changes constitutes acceptance of the updated policy.
Contact Us
If you have questions about this Privacy Policy or how we handle your information:
- Email: info@evercleanadvantage.com
- Phone: (863) 808-3754
- Company: Colon Professional Group LLC — Lakeland, FL